Please select one big ticket item you'd like. To ensure you are receiving the item you want, you have to select it on the drop-down menu. This item will be shipped separately from the rest of your order! We order based on availability. If the item chosen is out of stock we will find something that is comparable.

All Big Ticket Items are ordered manually. Shipping and delivery is selected based on earliest availability. If your order has multiple items they may ship separately and be delivered different days. You may receive updates via text or phone call regarding the status of your order.

*Items are not eligible to be returned or exchanged.

**Bundled items may ship separately.

***Ensure your dimensions before ordering appliances.

****In the instance that you have not received your BTI within two weeks, please double check that the delivery address is accurate on your order and reach out to us within 30 days of your order being placed. If this time limit has been exceeded, we are unfortunately unable to replace your order if there is no delivery exception, non-delivery notice, or return to sender processed by the delivery service used.