Get in touch with us if you have a specific question by fully completing our Shipt Gear Request Form.

Our team should respond within 2-3 business days. If you have contacted us on Saturday or Sunday, we will respond the following week.

If you have questions concerning your Milestone reward, please reach out to us at Milestones@shipt.com.

To be eligible for a return, your item must be unused and in the same condition that you received it. Please note, we may only accept returns within the last 60 days.

To return your product, you should mail your product to: Bluemark Inc. Attn: Shipt Returns, 27909 Hancock Pkwy, Valencia, CA 91355

You will be responsible for paying for your own shipping costs for returning your item. Once your return is received, we will send you an email to notify you that we have received your returned item and notify you of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 10 days.

Please make sure your name and order number is included in the package. Please print this and fill it out below. 

Name: ____________

Order Number: ______

If an item[s] is mailed back to our distributer without the proper return information (Full name and order number), a refund will be denied.

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